Class Passes & Memberships Terms & Conditions
1. Studio Attendance
- Doors open 15 minutes before each class. If you’re new to the studio, please come 10 minutes ahead of time to complete registration.
- By registering, all students accept Adelaide Hills Bikram’s waiver terms and conditions, provided at sign-up.
- Classes begin promptly, and the door is closed shortly before start time — entry isn’t possible once class has begun.
- If your spot was reserved, it may be given to someone on the waitlist if you haven’t arrived by 5 minutes before the class starts, so plan to be in by then.
- Adelaide Hills Bikram can’t take responsibility for items left behind. Anything unclaimed is cleared away after class for hygiene reasons.
- We aim to keep to the published timetable, but occasionally things outside our control mean a class is changed or cancelled at short notice. You won’t be charged if this happens. Management may decline entry at its discretion.
2. Cancellations
- Cancelling more than 2 hours before your class is free of charge.
- Cancelling inside that 2-hour window will either draw a class from your pack, or (for yearly or fortnightly members) attract a $5 fee.
3. Class Passes
- Passes can’t be refunded, transferred, or shared with others, unless studio management has agreed to an exception in advance (an admin fee may apply in this case).
- Keeping track of your pass’s expiry date is your responsibility — please use it before it lapses.
- We’ll only extend an expired pass on medical grounds, and only with documentation from your doctor confirming the period you couldn’t attend. We’re unable to backdate any extension.
4. Suspending a Membership
The following applies across all membership types:
- Written suspension requests need to reach us at least 2 weeks before the suspension is due to begin.
- We can’t apply a suspension retroactively.
- Suspension allowances are set per pass; if you need additional time, this can be arranged on request for an admin fee.
| Membership | Suspensions allowed | Length each time |
| Fortnightly Member | Once | 7–30 days |
| Yearly Membership | Twice | 7–30 days |
Yearly Memberships:
- Up to two pauses a year, each lasting 7–30 days.
5. Fortnightly Memberships
- Direct debit payments are processed on a fortnightly basis.
- There’s no fixed lock-in period for Fortnightly Membership, though at least two debits must go through before the membership can be cancelled due to processing and system limitations. Standard notice periods still apply.
- To cancel, please give us at least 2 weeks’ written notice.
6. Gift Cards
- Gift cards remain valid for 3 years from their purchase date.
- They can be redeemed against the product or pass specified on the card.
- Gift cards are non-refundable and non-transferable. We’re unable to replace or honour cards that are lost or stolen.
7. Pricing
- All listed prices include GST.
- Fees are subject to change without notice to reflect the studio’s running costs. We aim to provide fortnightly members will changes in advance.
8. Payment
- A dishonour fee changed by our payment processor (Adelaide Hills Bikram does not receive this) may be charged for any and all failed payments. Please ensure you have sufficient funds in your account before payment.
- New Payment methods may be charge by our payment processor a small token fee (Adelaide Hills Bikram does not receive this) – if you have any concerns please speak to us in the studio.
9. Changes to these terms
- We may update these Terms & Conditions from time to time, including without prior notice, to reflect changes in our services, pricing, or operations. The current version will always be available at the studio or on our website, and by continuing to hold a pass or membership with us, you agree to be bound by the terms in effect at the time. We’d encourage you to check back periodically to stay up to date.